How can we help you?

Browse by Category

Getting Started

Learn the basics of Hyprknot

Managing Orders

Order processing and fulfillment

Buyer Management

Working with your buyers

Billing & Payments

Plans, platform fee and buyer payments

Popular Articles

How is the platform fee calculated?→How does the Shopify connection work?→How to upgrade my subscription plan→Troubleshooting connection issues→Best practices for inventory management→How to brand my store→

Still Need Help?

Live Chat

Chat with our support team in real-time

Email Support

Get help via email within 24 hours

Video Tutorials

Watch step-by-step platform guides

💡 Quick Tips

✓Complete your profile to unlock all platform features and maximize earnings
✓Set up automatic notifications to stay updated on new orders and buyer activity
✓Add bulk prices and a bulk minimum quantity for your wholesale buyers
✓Connect your own domain so buyers order at shop.yourbrand.com